» » Free shipping - Conditions


 


We ship to ALL countries since many years ! Geolocation of our customers, owered  by Google) :



The following is a list of countries we currently ship :

Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Malta, Martinique, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Republic of Korea, Romania, Russian Federation, Serbia, Singapore, Slovakia (Slovak Republic), Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States,  Venezuela, Yugoslavia ...

If you don't find your countries, don't worry ! The list here is just a sample : we ship to ALL countries without restrictions.

 

Free shipping ?

Yes, for most countrie on orders over 60€ or more !

  • For France, Priority postage or delivery to the nearest "Point of Withdrawal" (Mondial Relay)
  • For Belgium and Luxembourg, economic postage without tracking number delivery to the nearest "Point of Withdrawal" (Mondial Relay)
  • Pour the most of the other countries in the word, economic postage without tracking number

To find out if your country is eligible for free shipping, log in to your account.

 

Example of countries eligible for free shipping:
Metropolitan France and most of the countries
- Europe
- USA and Canada
- Australia, Japan, India, Hong Kong, Singapore, Korea, Vietnam

 

Example of countries not eligible for free shipping 
- Central and South America
- Africa
- Oceania (excluding Australia)
- Russia
- Asia including China (with the exception of Korea, Vietnam India, Hong Kong, Singapore and Japan)

 

Carriages:


Packing:
All our articles are packed with precaution in a solid and safe packing, specific to each article. Some examples in photographs:

 


For the books

For the papers


Check the Video Review by Sara Adams (Happyfolding.com) unpacking items from her order:



 

 

Shipping fees / Delivery:

We propose 3 postal services :

  • Delivery in economic mode (no tracking number)
    Indicative delivery deadline :
    For Europe: 1 to 8 weeks (on average 3 weeks)
    For the World: 2 to 10 weeks (on average 4 weeks)
    No tracking number - Use this low cost postage if there is no hurry to receive your items.

     
  • Delivery in Priority mode (no tracking number)
    Indicative delivery deadline :
    For Europe: 1 to 4 weeks (on average 10 days)
    For the World: 2 to 4 weeks (on average 2  weeks)
    For South America : 1 to 8 weeks (on average 3-4 weeks)

     
  • Delivery in Express mode with tracking number + Delivery against the recipient's signature, 
    Indicative delivery leadtime : 
    For Europe: Day+4 to Day+8 - 
    For the World: Day+4 to Day+10
    For South America: Day+4 to Day+15

 

The delivery is dependent on the periods of retention in customs and we do not guarantee the duration of delivery. The durations announced above are evaluations, obtained after feedback received from our customers since many years.


F.A.Q :

Q : Is economic postal service safe ?
R :  Economic postal service is safe and 99% of our customers are happy with it and continue to use it
It's a great oportunity to receive origami stuffs because the shipping fees are so CHEAP compare to many shipping fees from other countries !! Even, you should compare price with your own country for a domestic package !!!

Q : What are the other benefits of the economic postal service ?
R : It uses the same means of transport as priority packets and receive the same treatment. But economic package are treated only at the end, after all priority package. As a result, many of our customers have the chance to receive their orders very quickly (within a week), as fast as a priority package for one low price. Other customers receive their orders between 1 to 5 weeks, according to the customs of your country and how your local post office treats these economic package

 

Q : What about the fees ?
R : We present to you fair and cheap shipping fees.
They include all fees and not only the price of the postal service. So, the price includes postal service + package handling (1 euro) + Credit Card payment fees.

Q : Economic postal service is available for all countries ?
R : Unfortunately not.South America (include Mexico), China, Africa, Oceania must use Priority postal service only.

 

Q : Garantee ?

R : If one of your articles presents a defect which would have escaped with our vigilance (except occasions posted in the heading “Good deals" or damages due to mishandling during transportation), we will send an identical article after seeing a proof of the trouble (scan or photo) or we could decide together a discount. Depending of the product, we could ask you to send it back with refund of your shipping fees. Sometimes, we just tell you to keep the damage article for apologise. In all case, we try to find a fair solution for you. Your satisfaction is our priority !

 

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