Where is my package ?
The tracking number is indicated in your account > Follow-up my orders > [Details] as follows:
Track your package:
Chronopost 24h / Tracking number (cp278467928fr)
Click on the words "Chronopost 24h / Tracking number" to access the tracking directly.
When should I receive it ? Tracking number + Delivery against the recipient's signature, Indicative delivery leadtime : - For Europe : Day+1 to Day+3 based on the country - For the world : Day+1 to Day+4 based on the country - For France: Day+1 To know the exact delivery leadtime for your country, visit the page origami-shop.com/express24h
I didn't receive it. What I should do ?
For countries outside Europe, the delay is usually due to customs service.
In our "Terms & Conditions" that you accepted, we ask you to wait for - 1 week for Europe - 4 weeks for South America/Africa/China)
- 2 weeks for the World
to give the package enought time to arrive to you.
Please wait until 1, 2 or 4 weeks (depending of your country)
before contacting us to claim !
Then, if the package wasn't in your hands, please contact-us.
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