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PRIORITY postage without tracking number


  1. Where is my package ?
    You chose a postage without tracking number. We have unfortunately no way to track your package. But don't worry, there is almost never loss or theft. 

  2. When should I receive it ?
    Indicative delivery leadtime : 
    - For Europe: 1 to 4 weeks, on average 10 days
    - For the World: 1 to 4 weeks, on average 2 weeks
    - For South and Central America: 1 to 8 weeks, on average 3-4 weeks

  3. I didn't receive it. What I should do ?
    In our "Terms & Conditions" that you accepted, we ask you to wait for 8 weeks (12 weeks for South America/Africa/China) to give the package enought time to arrive to you. For countries outside Europe, the delay is usually due to customs service.


​Please wait until 8 weeks before contacting us to claim !
 (12 weeks for South America/Africa/China)


Then, after 8 weeks (12 weeks for South America/Africa/China), if the package wasn't in your hands, please contact-us



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